Welcome! These Terms of Service explain how our relationship will work. “You” or “Customer” refers to the lovely people who buy our things. “We,” “Us,” and “Our” refer to GogreenTarango, an ecommerce platform in Bangladesh that promotes naturally and chemically-dyed loom products made by our microenterprises.
By using our website gogreentarango.com.bd and buying from us, you agree to these terms. Please read them carefully and let us know if you have any questions! We aim to be as clear and fair as possible. Our goal is for you to enjoy our products and have a positive experience.
1. Product Information and Accuracy:
- a. We strive to provide accurate and detailed information about our loom-produced products, including descriptions, images, and pricing. However, slight variations may occur due to the nature of handcrafted items.
- b. We reserve the right to modify product information, prices, and availability without prior notice.
2. Ordering Process:
- a. Placing an order signifies your intent to purchase the selected products at the specified price.
- b. We may refuse or cancel an order in cases of inaccuracies in product information, payment issues, or unforeseen circumstances. We will notify you if such instances occur.
3. Pricing and Payment:
- a. All prices are listed in Bangladeshi Taka (BDT) and include applicable taxes.
- b. Payment can be made through our secure payment gateway. We accept various payment methods, and details are outlined during the checkout process.
- c. In the event of pricing errors, we reserve the right to cancel orders or offer the option to proceed at the corrected price.
4. Shipping and Delivery:
- a. We provide shipping within Bangladesh. Shipping fees and estimated delivery times are specified during checkout.
- b. Delivery times are estimates and may vary due to external factors. We are not liable for delays beyond our control.
- c. Risk of loss or damage to the products transfers to you upon delivery.
5. Returns and Refunds:
- a. Refer to our detailed Return and Refund Policy for information on returning products, eligibility, and refund procedures.
- b. Products must be returned in their original condition, and return shipping costs are the responsibility of the customer, except in cases of our error.
6. Intellectual Property:
- a. All content on our website, including but not limited to text, images, logos, and designs, is our intellectual property and may not be used without permission.
7. Privacy and Data Security:
- a. Your privacy is crucial to us. Refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Limitation of Liability:
- a. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
9. Governing Law and Dispute Resolution:
- a. These Terms are governed by the laws of Bangladesh. Any disputes shall be resolved through negotiation or mediation, and if necessary, through the appropriate courts in Bangladesh.
10. Changes to Terms:
- a. We reserve the right to update or modify these Terms at any time. We will notify you of significant changes through our website.
11. Contact Information:
- For inquiries, support, or feedback regarding these Terms or our products, please contact us at hello@gogreentarango.com.bd or +880 1768-885 347.
By visiting our website or purchasing from GogreenTarango, you confirm that you have reviewed and consent to the terms and conditions outlined here. We appreciate you taking the time to understand the guidelines of our relationship. If you have any questions or concerns about these terms, please reach out right away so we can clarify.
We want to ensure complete transparency and comfort as you engage with our business. If at any point our policies or services fail to meet your standards, you have no obligation to continue shopping with us. Simply contact us to resolve any issues or cancel existing orders. We aim for fully satisfied customers, so please let us know how we can improve! Your experience and trust mean everything to this Microenterprises.
Thank you for choosing GogreenTarango!